EXHAUST SYSTEMS RETURN and EXCHANGE P0LICIES

 

PLEASE READ THE FOLLOWING CAREFULLY:

Return Procedure:

The return or exchange of exhaust systems can be made within 10 business days of receipt with Prior Approval ONLY.

Before returning or exchanging an item, send an e-mail to timb@evolutioncustoms.com with the reason for return. Items returned without prior authorization WILL NOT be accepted or credited. The merchandise must be returned in SELLABLE CONDITION. All shipping costs for returned or exchanged merchandise will be paid by the customer. All merchandise is subject to a restocking fee of 15%. Discontinued or Custom One-Off items CAN NOT be returned or exchanged for any reason. Once a return authorization has been issued, the return or exchange must be in the possession of Evolution Custom Motorcycles within 10 business days.

For your own protection, when returning an item, send the package via insured-prepaid UPS ground service. Shipping charges are the buyer´s responsibility and are not included in any refund due.

Damaged Goods:

All items are inspected and in excellent condition when shipped. Claims for lost or damaged goods must be made with the freight carrier. The original packaging must be kept for the carrier to inspect.

Exchange Procedure:

An exchange is considered to be a return and will be subject to the same terms as specified above. Contact Evolution Custom Motorcycles at: timb@evolutioncustoms.com for any returns or exchanges. All merchandise must be returned or exchanged in the original packaging and in the same condition they were sold. Returns or exchanges must include the customer´s name, address, phone number, authorization number and reason for return. Merchandise must be returned undamaged, with no marks on the original manufacturer packaging. All returns and exchanges are subject to inspection for damage, misuse, improper packaging and/or missing parts. Evolution Custom Motorcycles retains the right to issue a credit at its sole discretion.

NOTE: ALL RETURNS OR EXCHANGES MUST BE SHIPPED FREIGHT PREPAID,
                                       C.O.D.'s WILL NOT BE ACCEPTED.

 

 

 

 

 

EXHAUST SYSTEMS WARRANTY

 

There is no warranty on exhaust systems with regard to any discoloration. Bluing is caused by tuning characteristics, cam timing, carburetor jetting, overheating, etc. and is not caused by defective manufacturing. To minimize any possible discoloration of new chrome pipes, re-jetting of your carburetor or re-mapping of your fuel-injection processor is required to balance the air/fuel mixture.

The tuning is critical to internal exhaust temperatures which can exceed 1300 F.  We STRONGLY
recommend a Professional Dyno shop tune your motor BEFORE running your engine. During the Dyno process we suggest you use a large floor fan to cool the exhaust and engine to help eliminate any bluing.

Failure to take these precautions could result in permanent damage to the exhaust and or possible the engine.

 

EVOLUTION CUSTOM MOTORCYCLES
617 South McClintock Drive, Suites 1 & 2
Tempe, AZ  85281

Phone:  480-966-8876
Fax:      480-237-0088